I think the shunning issue is apt to the situation of those abused being manipulated by the fear of shunning. It had to be fleshed out by the Commission to display the full impact of how shunning could never be "best standard" of care for abuse victims.
Watchtower is definitely learning lessons, despite the stance they take in written response. They are taking a huge hit in PR, which affects their bottom line. JWs will leave. There will be fewer converts. Nobody likes an organization that protects pedophiles and puts themselves above the best interests of children.